I asked Currys for a part for my oven which I b...
A Currys customer review by GetHuman user ~appalled ex curry customer from November 15th, 2017
Background on ~appalled ex curry customer's case
GetHuman: ~appalled ex curry customer - can you tell our other Currys customers when your case took place?
~appalled ex curry customer: Yes I can. It was late at night, on November 11th.
GetHuman: Did you reach out to Currys, and if so, how?
GetHuman: And which of these common Currys customer issues best describes the reason you wanted to talk to them?
(Shows ~appalled ex curry customer a list of common Currys problems)
~appalled ex curry customer: "Overcharge/Strange charge" was why I was trying to call.
~appalled ex curry customer's review of Currys customer service
GetHuman: So how would you sum up your experience for GetHuman's Currys customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~appalled ex curry customer: I asked Currys for a part for my oven which I bought only * years ago they emailed and denied they even sold this make which is their own brand! Appalling!
GetHuman: Let's quantify your experience contacting Currys. On a scale of 1 to 5, how easy is it go get help on a Currys problem?
~appalled ex curry customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~appalled ex curry customer: I'd give them a three out of five on communication.
GetHuman: And what about Currys's ability to quickly and effectively address your problem?
~appalled ex curry customer: For that I would say four out of five.
GetHuman: And finally- any advice for other Currys customers?
~appalled ex curry customer: Call them early in the day or late. Don't forget any personal or account information you might need for Currys to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~appalled ex curry customer taken from his Currys customer service problem that occurred on November 11th, 2017.