Currys: WAITED ** MINS TO BE ANSWERED, * MINS HOLDING W...
A Currys customer review by GetHuman user ~NEVER EVER CURRYS AGAIN!!!! from November 18th, 2017
Background on ~NEVER EVER CURRYS AGAIN!!!!'s case
GetHuman: ~NEVER EVER CURRYS AGAIN!!!! - can you tell our other Currys customers when your case took place?
~NEVER EVER CURRYS AGAIN!!!!: Yeah. It was evening, on November 14th.
GetHuman: Did you reach out to Currys, and if so, how?
GetHuman: And which of these common Currys customer issues best describes the reason you wanted to talk to them?
(Shows ~NEVER EVER CURRYS AGAIN!!!! a list of common Currys problems)
~NEVER EVER CURRYS AGAIN!!!!: "Overcharge/Strange charge" was why I was trying to call.
~NEVER EVER CURRYS AGAIN!!!!'s review of Currys customer service
GetHuman: So how would you sum up your experience for GetHuman's Currys customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NEVER EVER CURRYS AGAIN!!!!: WAITED ** MINS TO BE ANSWERED, * MINS HOLDING WHILST HE DEALT WITH THE PROBLEM! Collection and replacement sorted and date arranged!!!will never shop at Currys again!
GetHuman: Let's quantify your experience contacting Currys. On a scale of 1 to 5, how easy is it go get help on a Currys problem?
~NEVER EVER CURRYS AGAIN!!!!: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NEVER EVER CURRYS AGAIN!!!!: I'd give them a three out of five on communication.
GetHuman: And what about Currys's ability to quickly and effectively address your problem?
~NEVER EVER CURRYS AGAIN!!!!: For that I would say two out of five.
GetHuman: And finally- any advice for other Currys customers?
~NEVER EVER CURRYS AGAIN!!!!: Call them early in the day or late. Don't forget any personal or account information you might need for Currys to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NEVER EVER CURRYS AGAIN!!!! taken from his Currys customer service problem that occurred on November 14th, 2017.