Days Inn: I work night shift in Charleston WV and live...

A Days Inn customer review by GetHuman user GetHuman-335058 from November 21st, 2017

Background on GetHuman-335058's case

GetHuman: GetHuman-335058 - can you tell our other Days Inn customers when your case took place?
GetHuman-335058: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to Days Inn, and if so, how?
GetHuman-335058: I used the 800-329-7466 number I found for on the GetHuman Days Inn customer phone number page I was on: Days Inn Customer Service Phone Number
GetHuman: And which of these common Days Inn customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-335058 a list of common Days Inn problems)
GetHuman-335058: "Complaint" was why I was trying to call.

GetHuman-335058's review of Days Inn customer service

GetHuman: So how would you sum up your experience for GetHuman's Days Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-335058: I work night shift in Charleston WV and live *** miles away. I have gotten off work and checked in at Days Inn Kanawha City My usual check in time is around *am. I have stayed tgere in. King room multiple times and was refused early check-in today *******. Not bea cause they didn't have a room. Just refused service. I only go here to sleep and shower and go back to work. I will never attempt to stay at a Days Inn again!
GetHuman: Let's quantify your experience contacting Days Inn. On a scale of 1 to 5, how easy is it go get help on a Days Inn problem?
GetHuman-335058: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-335058: I'd give them a two out of five on communication.
GetHuman: And what about Days Inn's ability to quickly and effectively address your problem?
GetHuman-335058: For that I would say one out of five.
GetHuman: And finally- any advice for other Days Inn customers?
GetHuman-335058: Call them early in the day or late. Don't forget any personal or account information you might need for Days Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-335058 taken from his Days Inn customer service problem that occurred on November 19th, 2017.

Days Inn

1.67 of 5 stars | 24 reviews

GetHuman-335058's Days Inn Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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