Days Inn: Most unpleasant experience--dirty, roaches, sta...
A Days Inn customer review by GetHuman user ~hoping for more from November 23rd, 2017
Background on ~hoping for more's case
GetHuman: ~hoping for more - can you tell our other Days Inn customers when your case took place?
~hoping for more: Yup. It was morning, on November 14th.
GetHuman: Did you reach out to Days Inn, and if so, how?
GetHuman: And which of these common Days Inn customer issues best describes the reason you wanted to talk to them?
(Shows ~hoping for more a list of common Days Inn problems)
~hoping for more: "Overcharge/Strange charge" was why I was trying to call.
~hoping for more's review of Days Inn customer service
GetHuman: So how would you sum up your experience for GetHuman's Days Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hoping for more: Most unpleasant experience--dirty, roaches, staff not responsive or rude. Only good thing is access to interstate.
GetHuman: Let's quantify your experience contacting Days Inn. On a scale of 1 to 5, how easy is it go get help on a Days Inn problem?
~hoping for more: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hoping for more: I'd give them a one out of five on communication.
GetHuman: And what about Days Inn's ability to quickly and effectively address your problem?
~hoping for more: For that I would say five out of five.
GetHuman: And finally- any advice for other Days Inn customers?
~hoping for more: Call them early in the day or late. Don't forget any personal or account information you might need for Days Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hoping for more taken from his Days Inn customer service problem that occurred on November 14th, 2017.