Stayed at Days Inn in Campton, NH. The heating...
A Days Inn customer review by GetHuman user ~skibunny from November 22nd, 2017
Background on ~skibunny's case
GetHuman: ~skibunny - can you tell our other Days Inn customers when your case took place?
~skibunny: Yes. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Days Inn, and if so, how?
GetHuman: And which of these common Days Inn customer issues best describes the reason you wanted to talk to them?
(Shows ~skibunny a list of common Days Inn problems)
~skibunny: "Cancel booking" was why I was trying to call.
~skibunny's review of Days Inn customer service
GetHuman: So how would you sum up your experience for GetHuman's Days Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~skibunny: Stayed at Days Inn in Campton, NH. The heating unit was so loud that I couldn't sleep. Had to turn up the heat to get room hot then turn it off. Woke up in the night freezing. Was also supposed to have wifi. Didn't work in room, was told to go to lobby. Didn't connect there either. Was told by desk clerk that it was 'in and out'. Bed was comfortable. Bathroom clean. Breakfast was minimal. Would not stay here again.
GetHuman: Let's quantify your experience contacting Days Inn. On a scale of 1 to 5, how easy is it go get help on a Days Inn problem?
~skibunny: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~skibunny: I'd give them a three out of five on communication.
GetHuman: And what about Days Inn's ability to quickly and effectively address your problem?
~skibunny: For that I would say one out of five.
GetHuman: And finally- any advice for other Days Inn customers?
~skibunny: Call them early in the day or late. Don't forget any personal or account information you might need for Days Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~skibunny taken from his Days Inn customer service problem that occurred on November 13th, 2017.