Days Inn: poor conditions
A Days Inn customer review by GetHuman user GetHuman-aharvard from December 5th, 2017
Background on GetHuman-aharvard's case
GetHuman: GetHuman-aharvard - can you tell our other Days Inn customers when your case took place?
GetHuman-aharvard: Yeah. It was middle of the night, on December 3rd.
GetHuman: Did you reach out to Days Inn, and if so, how?
GetHuman: And which of these common Days Inn customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-aharvard a list of common Days Inn problems)
GetHuman-aharvard: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-aharvard's review of Days Inn customer service
GetHuman: So how would you sum up your experience for GetHuman's Days Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-aharvard: poor conditions
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-aharvard: The mattress that I slept on in my hotel room was the most uncomfortable one I've EVER slept on in my entire life. It was painful and I didn't sleep because of it. The pillows were also terrible.
GetHuman: Let's quantify your experience contacting Days Inn. On a scale of 1 to 5, how easy is it go get help on a Days Inn problem?
GetHuman-aharvard: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-aharvard: I'd give them a one out of five on communication.
GetHuman: And what about Days Inn's ability to quickly and effectively address your problem?
GetHuman-aharvard: For that I would say one out of five.
GetHuman: And finally- any advice for other Days Inn customers?
GetHuman-aharvard: Call them early in the day or late. Don't forget any personal or account information you might need for Days Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-aharvard taken from his Days Inn customer service problem that occurred on December 3rd, 2017.