Days Inn: The customer service rep was helpful but i ende...

A Days Inn customer review by GetHuman user ~lori obradovich from November 26th, 2017

Background on ~lori obradovich's case

GetHuman: ~lori obradovich - can you tell our other Days Inn customers when your case took place?
~lori obradovich: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Days Inn, and if so, how?
~lori obradovich: I used the 800-329-7466 number I found for on the GetHuman Days Inn customer phone number page I was on: Days Inn Customer Service Phone Number
GetHuman: And which of these common Days Inn customer issues best describes the reason you wanted to talk to them?
(Shows ~lori obradovich a list of common Days Inn problems)
~lori obradovich: "Cancel booking" was why I was trying to call.

~lori obradovich's review of Days Inn customer service

GetHuman: So how would you sum up your experience for GetHuman's Days Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lori obradovich: The customer service rep was helpful but i ended up sleepin in my car cause we couldnt get the room i needed...not his fault that the days in mgr put me out for her clerks mistake
GetHuman: Let's quantify your experience contacting Days Inn. On a scale of 1 to 5, how easy is it go get help on a Days Inn problem?
~lori obradovich: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lori obradovich: I'd give them a three out of five on communication.
GetHuman: And what about Days Inn's ability to quickly and effectively address your problem?
~lori obradovich: For that I would say one out of five.
GetHuman: And finally- any advice for other Days Inn customers?
~lori obradovich: Call them early in the day or late. Don't forget any personal or account information you might need for Days Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lori obradovich taken from his Days Inn customer service problem that occurred on November 18th, 2017.

Days Inn

1.67 of 5 stars | 24 reviews

~lori obradovich's Days Inn Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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