Dyson: Short wait! Friendly, intellegent rep. They fou...
A Dyson customer review by GetHuman user ~Max Dyson from November 14th, 2017
Background on ~Max Dyson's case
GetHuman: ~Max Dyson - can you tell our other Dyson customers when your case took place?
~Max Dyson: Yes I can. It was afternoon, on November 6th.
GetHuman: Did you reach out to Dyson, and if so, how?
GetHuman: And which of these common Dyson customer issues best describes the reason you wanted to talk to them?
(Shows ~Max Dyson a list of common Dyson problems)
~Max Dyson: "Warranty claim" was why I was trying to call.
~Max Dyson's review of Dyson customer service
GetHuman: So how would you sum up your experience for GetHuman's Dyson customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Max Dyson: Short wait! Friendly, intellegent rep. They found the exact part I needed and shipped it free of charge even though I didn't have any warranty information. When it comes time for a new vacuum I'll definitely look at Dyson first! *****
GetHuman: Let's quantify your experience contacting Dyson. On a scale of 1 to 5, how easy is it go get help on a Dyson problem?
~Max Dyson: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Max Dyson: I'd give them a four out of five on communication.
GetHuman: And what about Dyson's ability to quickly and effectively address your problem?
~Max Dyson: For that I would say three out of five.
GetHuman: And finally- any advice for other Dyson customers?
~Max Dyson: Call them early in the day or late. Don't forget any personal or account information you might need for Dyson to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Max Dyson taken from his Dyson customer service problem that occurred on November 6th, 2017.