FedEx (Canada): a very small part was order from US sent fedx m...

A FedEx (Canada) customer review by GetHuman user ~georay from November 20th, 2017

Background on ~georay's case

GetHuman: ~georay - can you tell our other FedEx (Canada) customers when your case took place?
~georay: Yes. It was morning, on November 17th.
GetHuman: Did you reach out to FedEx (Canada), and if so, how?
~georay: I used the 800-463-3339 number I found for on the GetHuman FedEx (Canada) customer phone number page I was on: FedEx (Canada) Customer Service Phone Number
GetHuman: And which of these common FedEx (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows ~georay a list of common FedEx (Canada) problems)
~georay: "Complaint" was why I was trying to call.

~georay's review of FedEx (Canada) customer service

GetHuman: So how would you sum up your experience for GetHuman's FedEx (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~georay: a very small part was order from US sent fedx my tracking number was not up to date and i missed the part on feb ** then a call resend feb ** then march * march * and now march ** th today this is not the first time i had problems with fx next time if i have other options
GetHuman: Let's quantify your experience contacting FedEx (Canada). On a scale of 1 to 5, how easy is it go get help on a FedEx (Canada) problem?
~georay: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~georay: I'd give them a one out of five on communication.
GetHuman: And what about FedEx (Canada)'s ability to quickly and effectively address your problem?
~georay: For that I would say one out of five.
GetHuman: And finally- any advice for other FedEx (Canada) customers?
~georay: Call them early in the day or late. Don't forget any personal or account information you might need for FedEx (Canada) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~georay taken from his FedEx (Canada) customer service problem that occurred on November 17th, 2017.

FedEx (Canada)

2.00 of 5 stars | 26 reviews

~georay's FedEx (Canada) Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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