H&R Block: Don't do it, honestly it is a rip off, they cri...
A H&R Block customer review by GetHuman user GetHuman-252133 from November 20th, 2017
Background on GetHuman-252133's case
GetHuman: GetHuman-252133 - can you tell our other H&R Block customers when your case took place?
GetHuman-252133: Yup. It was evening, on November 16th.
GetHuman: Did you reach out to H&R Block, and if so, how?
GetHuman: And which of these common H&R Block customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-252133 a list of common H&R Block problems)
GetHuman-252133: "Track a Tax Return" was why I was trying to call.
GetHuman-252133's review of H&R Block customer service
GetHuman: So how would you sum up your experience for GetHuman's H&R Block customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-252133: Don't do it, honestly it is a rip off, they criticize online filling, the agent only wanted her pay off. No explanation what so ever. I could have saved ***.** $ , if I filled inline. Don't go to hrblock!!!*When I called to complain , I was on the phone for over **mi. I am still on hold w them . While I am typing. Save ur money . Don't go to hrblock
GetHuman: Let's quantify your experience contacting H&R Block. On a scale of 1 to 5, how easy is it go get help on a H&R Block problem?
GetHuman-252133: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-252133: I'd give them a five out of five on communication.
GetHuman: And what about H&R Block's ability to quickly and effectively address your problem?
GetHuman-252133: For that I would say two out of five.
GetHuman: And finally- any advice for other H&R Block customers?
GetHuman-252133: Call them early in the day or late. Don't forget any personal or account information you might need for H&R Block to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-252133 taken from his H&R Block customer service problem that occurred on November 16th, 2017.