Indiegogo: money was supposed to be released already. read...

A Indiegogo customer review by GetHuman user ~none of your scamming business from November 20th, 2017

Background on ~none of your scamming business's case

GetHuman: ~none of your scamming business - can you tell our other Indiegogo customers when your case took place?
~none of your scamming business: Yeah. It was evening, on November 12th.
GetHuman: Did you reach out to Indiegogo, and if so, how?
~none of your scamming business: I used the 866-641-4646 number I found for on the GetHuman Indiegogo customer phone number page I was on: Indiegogo Customer Service Phone Number
GetHuman: And which of these common Indiegogo customer issues best describes the reason you wanted to talk to them?
(Shows ~none of your scamming business a list of common Indiegogo problems)
~none of your scamming business: "Eligibility question" was why I was trying to contact.

~none of your scamming business's review of Indiegogo customer service

GetHuman: So how would you sum up your experience for GetHuman's Indiegogo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~none of your scamming business: money was supposed to be released already. reading this site is a scam on line.....seriously you'd steal from a child
GetHuman: Let's quantify your experience contacting Indiegogo. On a scale of 1 to 5, how easy is it go get help on a Indiegogo problem?
~none of your scamming business: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~none of your scamming business: I'd give them a three out of five on communication.
GetHuman: And what about Indiegogo's ability to quickly and effectively address your problem?
~none of your scamming business: For that I would say two out of five.
GetHuman: And finally- any advice for other Indiegogo customers?
~none of your scamming business: Call them early in the day or late. Don't forget any personal or account information you might need for Indiegogo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~none of your scamming business taken from his Indiegogo customer service problem that occurred on November 12th, 2017.

Indiegogo

1.13 of 5 stars | 40 reviews

~none of your scamming business's Indiegogo Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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