Indiegogo: your phone service is not answering calls.TRIED...
A Indiegogo customer review by GetHuman user ~marriagelicense board game from November 25th, 2017
Background on ~marriagelicense board game's case
GetHuman: ~marriagelicense board game - can you tell our other Indiegogo customers when your case took place?
~marriagelicense board game: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Indiegogo, and if so, how?
GetHuman: And which of these common Indiegogo customer issues best describes the reason you wanted to talk to them?
(Shows ~marriagelicense board game a list of common Indiegogo problems)
~marriagelicense board game: "Eligibility question" was why I was trying to contact.
~marriagelicense board game's review of Indiegogo customer service
GetHuman: So how would you sum up your experience for GetHuman's Indiegogo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~marriagelicense board game: your phone service is not answering calls.TRIED EVERY LINES,ONLY ANSWERING MACHINE WAS ONLY AVAILABLE.
GetHuman: Let's quantify your experience contacting Indiegogo. On a scale of 1 to 5, how easy is it go get help on a Indiegogo problem?
~marriagelicense board game: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~marriagelicense board game: I'd give them a one out of five on communication.
GetHuman: And what about Indiegogo's ability to quickly and effectively address your problem?
~marriagelicense board game: For that I would say one out of five.
GetHuman: And finally- any advice for other Indiegogo customers?
~marriagelicense board game: Call them early in the day or late. Don't forget any personal or account information you might need for Indiegogo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~marriagelicense board game taken from his Indiegogo customer service problem that occurred on November 22nd, 2017.