J. Crew: I can not contact you on *****@***.com. This em...
A J. Crew customer review by GetHuman user GetHuman-438574 from November 17th, 2017
Background on GetHuman-438574's case
GetHuman: GetHuman-438574 - can you tell our other J. Crew customers when your case took place?
GetHuman-438574: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to J. Crew, and if so, how?
GetHuman: And which of these common J. Crew customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-438574 a list of common J. Crew problems)
GetHuman-438574: "Track order" was why I was trying to call.
GetHuman-438574's review of J. Crew customer service
GetHuman: So how would you sum up your experience for GetHuman's J. Crew customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-438574: I can not contact you on *****@***.com. This email address has been returned to me several times.Do you have another address please.? I really need to speak to someone in the head office please.
GetHuman: Let's quantify your experience contacting J. Crew. On a scale of 1 to 5, how easy is it go get help on a J. Crew problem?
GetHuman-438574: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-438574: I'd give them a five out of five on communication.
GetHuman: And what about J. Crew's ability to quickly and effectively address your problem?
GetHuman-438574: For that I would say five out of five.
GetHuman: And finally- any advice for other J. Crew customers?
GetHuman-438574: Call them early in the day or late. Don't forget any personal or account information you might need for J. Crew to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-438574 taken from his J. Crew customer service problem that occurred on November 14th, 2017.