JCWhitney.com: I ordered a Klein horn from your catalog it was...
A JCWhitney.com customer review by GetHuman user GetHuman-439443 from November 27th, 2017
Background on GetHuman-439443's case
GetHuman: GetHuman-439443 - can you tell our other JCWhitney.com customers when your case took place?
GetHuman-439443: Yup. It was morning, on November 21st.
GetHuman: Did you reach out to JCWhitney.com, and if so, how?
GetHuman: And which of these common JCWhitney.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-439443 a list of common JCWhitney.com problems)
GetHuman-439443: "Returns" was why I was trying to call.
GetHuman-439443's review of JCWhitney.com customer service
GetHuman: So how would you sum up your experience for GetHuman's JCWhitney.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-439443: I ordered a Klein horn from your catalog it was the incorrect one according to my mechanic your staff on the customer service phone helpline are excellent I tried * times to fill out the survey but the link would not open up so I wanted to make sure that you knew that I think your company is great and the customer service people are excellent
GetHuman: Let's quantify your experience contacting JCWhitney.com. On a scale of 1 to 5, how easy is it go get help on a JCWhitney.com problem?
GetHuman-439443: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-439443: I'd give them a three out of five on communication.
GetHuman: And what about JCWhitney.com's ability to quickly and effectively address your problem?
GetHuman-439443: For that I would say five out of five.
GetHuman: And finally- any advice for other JCWhitney.com customers?
GetHuman-439443: Call them early in the day or late. Don't forget any personal or account information you might need for JCWhitney.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-439443 taken from his JCWhitney.com customer service problem that occurred on November 21st, 2017.