JCWhitney.com: In terms of understanding my issue or addressin...

A JCWhitney.com customer review by GetHuman user GetHuman-379608 from November 28th, 2017

Background on GetHuman-379608's case

GetHuman: GetHuman-379608 - can you tell our other JCWhitney.com customers when your case took place?
GetHuman-379608: Yup. It was afternoon, on November 21st.
GetHuman: Did you reach out to JCWhitney.com, and if so, how?
GetHuman-379608: I used the 866-529-5530 number I found for on the GetHuman JCWhitney.com customer phone number page I was on: JCWhitney.com Customer Service Phone Number
GetHuman: And which of these common JCWhitney.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-379608 a list of common JCWhitney.com problems)
GetHuman-379608: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-379608's review of JCWhitney.com customer service

GetHuman: So how would you sum up your experience for GetHuman's JCWhitney.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-379608: In terms of understanding my issue or addressing my concern with my order the outsourced serviced would be better served by my pet Parrot. Ralph Law, Gold Canyon, AZ
GetHuman: Let's quantify your experience contacting JCWhitney.com. On a scale of 1 to 5, how easy is it go get help on a JCWhitney.com problem?
GetHuman-379608: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-379608: I'd give them a two out of five on communication.
GetHuman: And what about JCWhitney.com's ability to quickly and effectively address your problem?
GetHuman-379608: For that I would say five out of five.
GetHuman: And finally- any advice for other JCWhitney.com customers?
GetHuman-379608: Call them early in the day or late. Don't forget any personal or account information you might need for JCWhitney.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-379608 taken from his JCWhitney.com customer service problem that occurred on November 21st, 2017.

JCWhitney.com

3.67 of 5 stars | 14 reviews

GetHuman-379608's JCWhitney.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like JCWhitney.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with JCWhitney.com in any way.

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