JCWhitney.com: If you enjoy call centers in the Philippines, y...
A JCWhitney.com customer review by GetHuman user GetHuman-81100 from November 16th, 2017
Background on GetHuman-81100's case
GetHuman: GetHuman-81100 - can you tell our other JCWhitney.com customers when your case took place?
GetHuman-81100: Yes I can. It was afternoon, on November 9th.
GetHuman: Did you reach out to JCWhitney.com, and if so, how?
GetHuman: And which of these common JCWhitney.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-81100 a list of common JCWhitney.com problems)
GetHuman-81100: "Track order" was why I was trying to call.
GetHuman-81100's review of JCWhitney.com customer service
GetHuman: So how would you sum up your experience for GetHuman's JCWhitney.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-81100: If you enjoy call centers in the Philippines, you will have no problems. Frankly I like to understand who I'm speaking to, and I like to know they are beholden to American laws and standards.
GetHuman: Let's quantify your experience contacting JCWhitney.com. On a scale of 1 to 5, how easy is it go get help on a JCWhitney.com problem?
GetHuman-81100: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-81100: I'd give them a five out of five on communication.
GetHuman: And what about JCWhitney.com's ability to quickly and effectively address your problem?
GetHuman-81100: For that I would say three out of five.
GetHuman: And finally- any advice for other JCWhitney.com customers?
GetHuman-81100: Call them early in the day or late. Don't forget any personal or account information you might need for JCWhitney.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-81100 taken from his JCWhitney.com customer service problem that occurred on November 9th, 2017.