I bought a bucket of chicken from kfc and found...

A KFC customer review by GetHuman user ~Chicken Lover 313 from November 23rd, 2017

Background on ~Chicken Lover 313's case

GetHuman: ~Chicken Lover 313 - can you tell our other KFC customers when your case took place?
~Chicken Lover 313: Yeah. It was morning, on November 18th.
GetHuman: Did you reach out to KFC, and if so, how?
~Chicken Lover 313: I used the 800-225-5532 number I found for on the GetHuman KFC customer phone number page I was on: KFC Customer Service Phone Number
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows ~Chicken Lover 313 a list of common KFC problems)
~Chicken Lover 313: "Missing Delivery" was why I was trying to call.

~Chicken Lover 313's review of KFC customer service

GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Chicken Lover 313: I bought a bucket of chicken from kfc and found hair in between the wings. Rhode Island have some of the dirtiest kfc franchise I have ever seen.
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
~Chicken Lover 313: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Chicken Lover 313: I'd give them a three out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
~Chicken Lover 313: For that I would say five out of five.
GetHuman: And finally- any advice for other KFC customers?
~Chicken Lover 313: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Chicken Lover 313 taken from his KFC customer service problem that occurred on November 18th, 2017.

KFC

3.48 of 5 stars | 164 reviews

~Chicken Lover 313's KFC Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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