I think Kmart Management should know how terrib...
A Kmart customer review by GetHuman user GetHuman-298044 from October 29th, 2017
Background on GetHuman-298044's case
GetHuman: GetHuman-298044 - can you tell our other Kmart customers when your case took place?
GetHuman-298044: Yes. It was afternoon, on October 19th.
GetHuman: Did you reach out to Kmart, and if so, how?
GetHuman-298044: I used the 866-562-7848 number I found for on the GetHuman Kmart customer phone number page I was on: Kmart Customer Service Phone Number
GetHuman: And which of these common Kmart customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-298044 a list of common Kmart problems
GetHuman-298044: "Track order" was why I was trying to call.
GetHuman-298044's review of Kmart customer service
GetHuman: So how would you sum up your experience for GetHuman's Kmart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-298044: I think Kmart Management should know how terrible their online service is,first of all it is impossible to place an order if you pay with paypal,the only way I have had an order to go thru was with a Credit Card or Sears card..and if you call about the problem the representative is no help at all just tells you to place your order again & then you end up getting the same results,its really unimagible the service you get,its really Horrible,..I just hope this reaches Mamagement,they really need to correct this problem,..Sincerely,Carmen Woodall
GetHuman: Let's quantify your experience contacting Kmart. On a scale of 1 to 5, how easy is it go get help on a Kmart problem?
GetHuman-298044: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-298044: I'd give them a two out of five on communication.
GetHuman: And what about Kmart's ability to quickly and effectively address your problem?
GetHuman-298044: For that I would say three out of five.
GetHuman: And finally- any advice for other Kmart customers?
GetHuman-298044: Call them early in the day or late. Don't forget any personal or account information you might need for Kmart to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-298044 taken from his Kmart customer service problem that occurred on October 19th, 2017.
2.00 of 5 stars | 53 reviewsKmart ReviewsKmart's Phone NumberAll Kmart contact infoGeneral Kmart customer service info
GetHuman-298044's Kmart Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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