Kmart: all the stupid question ask at the regiester th...
A Kmart customer review by GetHuman user ~zip500 from October 29th, 2017
Background on ~zip500's case
GetHuman: ~zip500 - can you tell our other Kmart customers when your case took place?
~zip500: Yeah. It was middle of the night, on October 24th.
GetHuman: Did you reach out to Kmart, and if so, how?
GetHuman: And which of these common Kmart customer issues best describes the reason you wanted to talk to them?
(Shows ~zip500 a list of common Kmart problems)
~zip500: "Cancel order" was why I was trying to call.
~zip500's review of Kmart customer service
GetHuman: So how would you sum up your experience for GetHuman's Kmart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~zip500: all the stupid question ask at the regiester the person who ever come up with that idea should be slap in the back of thehead until he or she wise in up !!!!!!!!!!!!!!!!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting Kmart. On a scale of 1 to 5, how easy is it go get help on a Kmart problem?
~zip500: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~zip500: I'd give them a four out of five on communication.
GetHuman: And what about Kmart's ability to quickly and effectively address your problem?
~zip500: For that I would say three out of five.
GetHuman: And finally- any advice for other Kmart customers?
~zip500: Call them early in the day or late. Don't forget any personal or account information you might need for Kmart to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~zip500 taken from his Kmart customer service problem that occurred on October 24th, 2017.