kmart is poorly ran! Their online services are...
A Kmart customer review by GetHuman user ~disgruntled IH from November 25th, 2017
Background on ~disgruntled IH's case
GetHuman: ~disgruntled IH - can you tell our other Kmart customers when your case took place?
~disgruntled IH: Yes. It was morning, on November 22nd.
GetHuman: Did you reach out to Kmart, and if so, how?
GetHuman: And which of these common Kmart customer issues best describes the reason you wanted to talk to them?
(Shows ~disgruntled IH a list of common Kmart problems)
~disgruntled IH: "Overcharge/Strange charge" was why I was trying to call.
~disgruntled IH's review of Kmart customer service
GetHuman: So how would you sum up your experience for GetHuman's Kmart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disgruntled IH: kmart is poorly ran! Their online services are deplorable! No one knows what the **** their doing! Cant even process a simple online return!
GetHuman: Let's quantify your experience contacting Kmart. On a scale of 1 to 5, how easy is it go get help on a Kmart problem?
~disgruntled IH: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disgruntled IH: I'd give them a one out of five on communication.
GetHuman: And what about Kmart's ability to quickly and effectively address your problem?
~disgruntled IH: For that I would say five out of five.
GetHuman: And finally- any advice for other Kmart customers?
~disgruntled IH: Call them early in the day or late. Don't forget any personal or account information you might need for Kmart to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disgruntled IH taken from his Kmart customer service problem that occurred on November 22nd, 2017.