Make*Chase a claim for Liberty Mutual

A Liberty Mutual customer review by GetHuman user GetHuman-agnesten from December 4th, 2017

Background on GetHuman-agnesten's case

GetHuman: GetHuman-agnesten - can you tell our other Liberty Mutual customers when your case took place?
GetHuman-agnesten: Yup. It was late at night, on November 30th.
GetHuman: Did you reach out to Liberty Mutual, and if so, how?
GetHuman-agnesten: I used the 888-398-8924 number I found for on the GetHuman Liberty Mutual customer phone number page I was on: Liberty Mutual Customer Service Phone Number
GetHuman: And which of these common Liberty Mutual customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-agnesten a list of common Liberty Mutual problems)
GetHuman-agnesten: "Get insurance" was why I was trying to call.

GetHuman-agnesten's review of Liberty Mutual customer service

GetHuman: So how would you sum up your experience for GetHuman's Liberty Mutual customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-agnesten: Make*Chase a claim for Liberty Mutual
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-agnesten: Adjuster does not return calls on an open personal injury claim.
GetHuman: Let's quantify your experience contacting Liberty Mutual. On a scale of 1 to 5, how easy is it go get help on a Liberty Mutual problem?
GetHuman-agnesten: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-agnesten: I'd give them a five out of five on communication.
GetHuman: And what about Liberty Mutual's ability to quickly and effectively address your problem?
GetHuman-agnesten: For that I would say four out of five.
GetHuman: And finally- any advice for other Liberty Mutual customers?
GetHuman-agnesten: Call them early in the day or late. Don't forget any personal or account information you might need for Liberty Mutual to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-agnesten taken from his Liberty Mutual customer service problem that occurred on November 30th, 2017.

Liberty Mutual

4.00 of 5 stars | 28 reviews

GetHuman-agnesten's Liberty Mutual Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Liberty Mutual, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Liberty Mutual in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!