Maytag: CRAPPY customer service, poorly designed and bu...

A Maytag customer review by GetHuman user ~anonymous from November 22nd, 2017

Background on ~anonymous's case

GetHuman: ~anonymous - can you tell our other Maytag customers when your case took place?
~anonymous: Yup. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Maytag, and if so, how?
~anonymous: I used the 800-344-1274 number I found for on the GetHuman Maytag customer phone number page I was on: Maytag Customer Service Phone Number
GetHuman: And which of these common Maytag customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Maytag problems)
~anonymous: "Technical support" was why I was trying to call.

~anonymous's review of Maytag customer service

GetHuman: So how would you sum up your experience for GetHuman's Maytag customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: CRAPPY customer service, poorly designed and built products (which is sad, because it was built in the USA)..... NEVER AGAIN, Maytag (or Whirlpool, or anyother spin-off brand).
GetHuman: Let's quantify your experience contacting Maytag. On a scale of 1 to 5, how easy is it go get help on a Maytag problem?
~anonymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a one out of five on communication.
GetHuman: And what about Maytag's ability to quickly and effectively address your problem?
~anonymous: For that I would say four out of five.
GetHuman: And finally- any advice for other Maytag customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Maytag to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Maytag customer service problem that occurred on November 14th, 2017.

Maytag

1.67 of 5 stars | 47 reviews

~anonymous's Maytag Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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