Maytag: I bought new freezer ** days ago* it broke i lo...
A Maytag customer review by GetHuman user ~krsnrs@gmail.com from November 24th, 2017
Background on ~krsnrs@gmail.com's case
GetHuman: ~krsnrs@gmail.com - can you tell our other Maytag customers when your case took place?
~krsnrs@gmail.com: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Maytag, and if so, how?
GetHuman: And which of these common Maytag customer issues best describes the reason you wanted to talk to them?
(Shows ~krsnrs@gmail.com a list of common Maytag problems)
~krsnrs@gmail.com: "Warranty claim" was why I was trying to call.
~krsnrs@gmail.com's review of Maytag customer service
GetHuman: So how would you sum up your experience for GetHuman's Maytag customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~krsnrs@gmail.com: I bought new freezer ** days ago* it broke i lost food* the service customer service says i dont give f to your food loss, its not covered by warranty
GetHuman: Let's quantify your experience contacting Maytag. On a scale of 1 to 5, how easy is it go get help on a Maytag problem?
~krsnrs@gmail.com: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~krsnrs@gmail.com: I'd give them a two out of five on communication.
GetHuman: And what about Maytag's ability to quickly and effectively address your problem?
~krsnrs@gmail.com: For that I would say five out of five.
GetHuman: And finally- any advice for other Maytag customers?
~krsnrs@gmail.com: Call them early in the day or late. Don't forget any personal or account information you might need for Maytag to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~krsnrs@gmail.com taken from his Maytag customer service problem that occurred on November 20th, 2017.