Popsecret Popcorn: I bought some pop corn for me and my grandson t...
A Popsecret Popcorn customer review by GetHuman user ~Pop corn mess from November 25th, 2017
Background on ~Pop corn mess's case
GetHuman: ~Pop corn mess - can you tell our other Popsecret Popcorn customers when your case took place?
~Pop corn mess: Yes I can. It was afternoon, on November 20th.
GetHuman: Did you reach out to Popsecret Popcorn, and if so, how?
GetHuman: And which of these common Popsecret Popcorn customer issues best describes the reason you wanted to talk to them?
(Shows ~Pop corn mess a list of common Popsecret Popcorn problems)
~Pop corn mess: "Product information" was why I was trying to call.
~Pop corn mess's review of Popsecret Popcorn customer service
GetHuman: So how would you sum up your experience for GetHuman's Popsecret Popcorn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pop corn mess: I bought some pop corn for me and my grandson to pop. We put it in the Microwave for * min it said to do it for four, My grandson called for me and by the time I got back to the Microwave the room was filled with smoke and the bag of pop corm was burned on the bottom and there was a hole in the bag and my Microwave was stained I can not get it clean. I did call the Company and they had told me that you show stand by the microwave the hole time it is popping. I am afraid to try that again. I never had a problem with this pop corn before this. And I never stood there the hole time. If you cook this make sure you STAND RIGHT THERE.
GetHuman: Let's quantify your experience contacting Popsecret Popcorn. On a scale of 1 to 5, how easy is it go get help on a Popsecret Popcorn problem?
~Pop corn mess: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pop corn mess: I'd give them a three out of five on communication.
GetHuman: And what about Popsecret Popcorn's ability to quickly and effectively address your problem?
~Pop corn mess: For that I would say two out of five.
GetHuman: And finally- any advice for other Popsecret Popcorn customers?
~Pop corn mess: Call them early in the day or late. Don't forget any personal or account information you might need for Popsecret Popcorn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pop corn mess taken from his Popsecret Popcorn customer service problem that occurred on November 20th, 2017.