Popsecret Popcorn: I understood what she said but you would think...
A Popsecret Popcorn customer review by GetHuman user ~puddingpop9 from November 15th, 2017
Background on ~puddingpop9's case
GetHuman: ~puddingpop9 - can you tell our other Popsecret Popcorn customers when your case took place?
~puddingpop9: Yes. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Popsecret Popcorn, and if so, how?
GetHuman: And which of these common Popsecret Popcorn customer issues best describes the reason you wanted to talk to them?
(Shows ~puddingpop9 a list of common Popsecret Popcorn problems)
~puddingpop9: "Returns" was why I was trying to call.
~puddingpop9's review of Popsecret Popcorn customer service
GetHuman: So how would you sum up your experience for GetHuman's Popsecret Popcorn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~puddingpop9: I understood what she said but you would think that she would ask my name and address to send me coupons for popsecret popcorn.
GetHuman: Let's quantify your experience contacting Popsecret Popcorn. On a scale of 1 to 5, how easy is it go get help on a Popsecret Popcorn problem?
~puddingpop9: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~puddingpop9: I'd give them a five out of five on communication.
GetHuman: And what about Popsecret Popcorn's ability to quickly and effectively address your problem?
~puddingpop9: For that I would say five out of five.
GetHuman: And finally- any advice for other Popsecret Popcorn customers?
~puddingpop9: Call them early in the day or late. Don't forget any personal or account information you might need for Popsecret Popcorn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~puddingpop9 taken from his Popsecret Popcorn customer service problem that occurred on November 6th, 2017.