Popsecret Popcorn: Instant answering when dialed general phone num...

A Popsecret Popcorn customer review by GetHuman user ~Margie Linville from November 20th, 2017

Background on ~Margie Linville's case

GetHuman: ~Margie Linville - can you tell our other Popsecret Popcorn customers when your case took place?
~Margie Linville: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Popsecret Popcorn, and if so, how?
~Margie Linville: I used the 800-438-1880 number I found for on the GetHuman Popsecret Popcorn customer phone number page I was on: Popsecret Popcorn Customer Service Phone Number
GetHuman: And which of these common Popsecret Popcorn customer issues best describes the reason you wanted to talk to them?
(Shows ~Margie Linville a list of common Popsecret Popcorn problems)
~Margie Linville: "Where to buy" was why I was trying to call.

~Margie Linville's review of Popsecret Popcorn customer service

GetHuman: So how would you sum up your experience for GetHuman's Popsecret Popcorn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Margie Linville: Instant answering when dialed general phone number and told Nancy was in and transferred. but was answered by an automated answer - "out of the office*not available" and so left message with my information. No call back ** minutes now.
GetHuman: Let's quantify your experience contacting Popsecret Popcorn. On a scale of 1 to 5, how easy is it go get help on a Popsecret Popcorn problem?
~Margie Linville: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Margie Linville: I'd give them a five out of five on communication.
GetHuman: And what about Popsecret Popcorn's ability to quickly and effectively address your problem?
~Margie Linville: For that I would say two out of five.
GetHuman: And finally- any advice for other Popsecret Popcorn customers?
~Margie Linville: Call them early in the day or late. Don't forget any personal or account information you might need for Popsecret Popcorn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Margie Linville taken from his Popsecret Popcorn customer service problem that occurred on November 18th, 2017.

Popsecret Popcorn

3.00 of 5 stars | 8 reviews

~Margie Linville's Popsecret Popcorn Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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