QuickBooks: Hot **** it worked! - Thank you GetHuman! Best...
A QuickBooks customer review by GetHuman user ~jane doe from November 25th, 2017
Background on ~jane doe's case
GetHuman: ~jane doe - can you tell our other QuickBooks customers when your case took place?
~jane doe: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to QuickBooks, and if so, how?
GetHuman: And which of these common QuickBooks customer issues best describes the reason you wanted to talk to them?
(Shows ~jane doe a list of common QuickBooks problems)
~jane doe: "Account Access" was why I was trying to contact.
~jane doe's review of QuickBooks customer service
GetHuman: So how would you sum up your experience for GetHuman's QuickBooks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jane doe: Hot **** it worked! - Thank you GetHuman! Best customer service experience yet with Intuit! Once i got someone it probably took ** minutes to solve my problem - but only *Min ** to get a human!
GetHuman: Let's quantify your experience contacting QuickBooks. On a scale of 1 to 5, how easy is it go get help on a QuickBooks problem?
~jane doe: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jane doe: I'd give them a two out of five on communication.
GetHuman: And what about QuickBooks's ability to quickly and effectively address your problem?
~jane doe: For that I would say one out of five.
GetHuman: And finally- any advice for other QuickBooks customers?
~jane doe: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for QuickBooks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jane doe taken from his QuickBooks customer service problem that occurred on November 16th, 2017.