REloadit: I got a response by email by looking up the com...

A REloadit customer review by GetHuman user GetHuman-harleybo from December 1st, 2017

Background on GetHuman-harleybo's case

GetHuman: GetHuman-harleybo - can you tell our other REloadit customers when your case took place?
GetHuman-harleybo: Sure. It was morning, on November 28th.
GetHuman: Did you reach out to REloadit, and if so, how?
GetHuman-harleybo: I used the 888-633-9434 number I found for on the GetHuman REloadit customer phone number page I was on: REloadit Customer Service Phone Number
GetHuman: And which of these common REloadit customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-harleybo a list of common REloadit problems)
GetHuman-harleybo: "Lower my rate" was why I was trying to call.

GetHuman-harleybo's review of REloadit customer service

GetHuman: So how would you sum up your experience for GetHuman's REloadit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-harleybo: I got a response by email by looking up the company info, here is the email that worked...******@***.com**Heres the bbb page for them:*http:***greater-san-francisco*business-reviews*credit-card-merchant-services*reloadit-in-pleasanton-ca-********And here is my page where I share my knowledge on law, and how I deal with these guys...Facebook page: HarleyBorgais**They offered to refund by check by mail, I demand credit transfer to my PayPal, now awaiting response.
GetHuman: Let's quantify your experience contacting REloadit. On a scale of 1 to 5, how easy is it go get help on a REloadit problem?
GetHuman-harleybo: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-harleybo: I'd give them a one out of five on communication.
GetHuman: And what about REloadit's ability to quickly and effectively address your problem?
GetHuman-harleybo: For that I would say one out of five.
GetHuman: And finally- any advice for other REloadit customers?
GetHuman-harleybo: Call them early in the day or late. Don't forget any personal or account information you might need for REloadit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-harleybo taken from his REloadit customer service problem that occurred on November 28th, 2017.


1.77 of 5 stars | 64 reviews

GetHuman-harleybo's REloadit Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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