REloadit: been on hold over * hours and no one is answeri...

A REloadit customer review by GetHuman user ~Cari Pfau from November 27th, 2017

Background on ~Cari Pfau's case

GetHuman: ~Cari Pfau - can you tell our other REloadit customers when your case took place?
~Cari Pfau: Yes I can. It was evening, on November 24th.
GetHuman: Did you reach out to REloadit, and if so, how?
~Cari Pfau: I used the 888-633-9434 number I found for on the GetHuman REloadit customer phone number page I was on: REloadit Customer Service Phone Number
GetHuman: And which of these common REloadit customer issues best describes the reason you wanted to talk to them?
(Shows ~Cari Pfau a list of common REloadit problems)
~Cari Pfau: "Question" was why I was trying to call.

~Cari Pfau's review of REloadit customer service

GetHuman: So how would you sum up your experience for GetHuman's REloadit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cari Pfau: been on hold over * hours and no one is answering phone. have been waiting over a month for refund and now believe this company is a scam
GetHuman: Let's quantify your experience contacting REloadit. On a scale of 1 to 5, how easy is it go get help on a REloadit problem?
~Cari Pfau: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cari Pfau: I'd give them a four out of five on communication.
GetHuman: And what about REloadit's ability to quickly and effectively address your problem?
~Cari Pfau: For that I would say three out of five.
GetHuman: And finally- any advice for other REloadit customers?
~Cari Pfau: Call them early in the day or late. Don't forget any personal or account information you might need for REloadit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cari Pfau taken from his REloadit customer service problem that occurred on November 24th, 2017.


1.77 of 5 stars | 64 reviews

~Cari Pfau's REloadit Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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