REloadit: cannot open safe
A REloadit customer review by GetHuman user GetHuman-mikem_ from December 7th, 2017
Background on GetHuman-mikem_'s case
GetHuman: GetHuman-mikem_ - can you tell our other REloadit customers when your case took place?
GetHuman-mikem_: Yes I can. It was middle of the night, on December 2nd.
GetHuman: Did you reach out to REloadit, and if so, how?
GetHuman: And which of these common REloadit customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-mikem_ a list of common REloadit problems)
GetHuman-mikem_: "Complaint" was why I was trying to call.
GetHuman-mikem_'s review of REloadit customer service
GetHuman: So how would you sum up your experience for GetHuman's REloadit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-mikem_: cannot open safe
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-mikem_: After entering email, site informs me that it cannot verify my information
GetHuman: Let's quantify your experience contacting REloadit. On a scale of 1 to 5, how easy is it go get help on a REloadit problem?
GetHuman-mikem_: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-mikem_: I'd give them a one out of five on communication.
GetHuman: And what about REloadit's ability to quickly and effectively address your problem?
GetHuman-mikem_: For that I would say four out of five.
GetHuman: And finally- any advice for other REloadit customers?
GetHuman-mikem_: Call them early in the day or late. Don't forget any personal or account information you might need for REloadit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-mikem_ taken from his REloadit customer service problem that occurred on December 2nd, 2017.