The radio shack,at the green mtn mall in st.joh...
A Radio Shack customer review by GetHuman user ~dragonslayer1227 from November 5th, 2017
Background on ~dragonslayer1227's case
GetHuman: ~dragonslayer1227 - can you tell our other Radio Shack customers when your case took place?
~dragonslayer1227: Yup. It was morning, on November 1st.
GetHuman: Did you reach out to Radio Shack, and if so, how?
GetHuman: And which of these common Radio Shack customer issues best describes the reason you wanted to talk to them?
(Shows ~dragonslayer1227 a list of common Radio Shack problems)
~dragonslayer1227: "Make a purchase" was why I was trying to call.
~dragonslayer1227's review of Radio Shack customer service
GetHuman: So how would you sum up your experience for GetHuman's Radio Shack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dragonslayer1227: The radio shack,at the green mtn mall in st.johnsbury,VT is a joke, they down grade their cheap items tom get you to buy a more expensive one. why carry the cheap ones then.they have short "* word" answers and i have emailed customer care * times and never got a response. I will drive ** miles to best buy where they are very nice and treat you like a human being. radio shack *****!!!
GetHuman: Let's quantify your experience contacting Radio Shack. On a scale of 1 to 5, how easy is it go get help on a Radio Shack problem?
~dragonslayer1227: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dragonslayer1227: I'd give them a one out of five on communication.
GetHuman: And what about Radio Shack's ability to quickly and effectively address your problem?
~dragonslayer1227: For that I would say two out of five.
GetHuman: And finally- any advice for other Radio Shack customers?
~dragonslayer1227: Call them early in the day or late. Don't forget any personal or account information you might need for Radio Shack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dragonslayer1227 taken from his Radio Shack customer service problem that occurred on November 1st, 2017.