Rent A Center: I walked in the lynnwood store not one person g...
A Rent A Center customer review by GetHuman user GetHuman-245688 from November 20th, 2017
Background on GetHuman-245688's case
GetHuman: GetHuman-245688 - can you tell our other Rent A Center customers when your case took place?
GetHuman-245688: Yup. It was evening, on November 19th.
GetHuman: Did you reach out to Rent A Center, and if so, how?
GetHuman: And which of these common Rent A Center customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-245688 a list of common Rent A Center problems)
GetHuman-245688: "Cancel service" was why I was trying to call.
GetHuman-245688's review of Rent A Center customer service
GetHuman: So how would you sum up your experience for GetHuman's Rent A Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-245688: I walked in the lynnwood store not one person greeted me when one of there employee designed to get off her phone. To try to help me all she could talk about is her son ... and showing people pictures .. when I was about to leave one of the other employees greeted me .. and asked me what I was looking for.. and how she could help me... I told her how her coworker have no customer service skills... and that they have hired her to run this store. But Im no longer interested in doing business with lynnwood store...
GetHuman: Let's quantify your experience contacting Rent A Center. On a scale of 1 to 5, how easy is it go get help on a Rent A Center problem?
GetHuman-245688: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-245688: I'd give them a one out of five on communication.
GetHuman: And what about Rent A Center's ability to quickly and effectively address your problem?
GetHuman-245688: For that I would say one out of five.
GetHuman: And finally- any advice for other Rent A Center customers?
GetHuman-245688: Call them early in the day or late. Don't forget any personal or account information you might need for Rent A Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-245688 taken from his Rent A Center customer service problem that occurred on November 19th, 2017.