Rent A Center: Side board of bed broke have tried finding an e...
A Rent A Center customer review by GetHuman user GetHuman-164556 from November 17th, 2017
Background on GetHuman-164556's case
GetHuman: GetHuman-164556 - can you tell our other Rent A Center customers when your case took place?
GetHuman-164556: Sure. It was late at night, on November 10th.
GetHuman: Did you reach out to Rent A Center, and if so, how?
GetHuman: And which of these common Rent A Center customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-164556 a list of common Rent A Center problems)
GetHuman-164556: "Complaint" was why I was trying to call.
GetHuman-164556's review of Rent A Center customer service
GetHuman: So how would you sum up your experience for GetHuman's Rent A Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-164556: Side board of bed broke have tried finding an email address and have called store several times no answer. Legs on support beams under the bed are not long enough to touch floor. We have only had the bed for a week. Not a very happy customer.
GetHuman: Let's quantify your experience contacting Rent A Center. On a scale of 1 to 5, how easy is it go get help on a Rent A Center problem?
GetHuman-164556: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-164556: I'd give them a two out of five on communication.
GetHuman: And what about Rent A Center's ability to quickly and effectively address your problem?
GetHuman-164556: For that I would say three out of five.
GetHuman: And finally- any advice for other Rent A Center customers?
GetHuman-164556: Call them early in the day or late. Don't forget any personal or account information you might need for Rent A Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-164556 taken from his Rent A Center customer service problem that occurred on November 10th, 2017.