Rhapsody.com: got through * out of * tries. no speak da Engli...
A Rhapsody.com customer review by GetHuman user ~tjp from November 25th, 2017
Background on ~tjp's case
GetHuman: ~tjp - can you tell our other Rhapsody.com customers when your case took place?
~tjp: Sure. It was morning, on November 21st.
GetHuman: Did you reach out to Rhapsody.com, and if so, how?
GetHuman: And which of these common Rhapsody.com customer issues best describes the reason you wanted to talk to them?
(Shows ~tjp a list of common Rhapsody.com problems)
~tjp: "Technical support" was why I was trying to call.
~tjp's review of Rhapsody.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Rhapsody.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tjp: got through * out of * tries. no speak da English to well. got disconnected. next * tries resulted in waiting and getting disconnected
GetHuman: Let's quantify your experience contacting Rhapsody.com. On a scale of 1 to 5, how easy is it go get help on a Rhapsody.com problem?
~tjp: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tjp: I'd give them a three out of five on communication.
GetHuman: And what about Rhapsody.com's ability to quickly and effectively address your problem?
~tjp: For that I would say two out of five.
GetHuman: And finally- any advice for other Rhapsody.com customers?
~tjp: Call them early in the day or late. Don't forget any personal or account information you might need for Rhapsody.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tjp taken from his Rhapsody.com customer service problem that occurred on November 21st, 2017.