Telus - Phone Service: had a simple question, got a clear answer*but m...
A Telus - Phone Service customer review by GetHuman user ~tsigane from November 1st, 2017
Background on ~tsigane's case
GetHuman: ~tsigane - can you tell our other Telus - Phone Service customers when your case took place?
~tsigane: Yes I can. It was late at night, on October 27th.
GetHuman: Did you reach out to Telus - Phone Service, and if so, how?
GetHuman: And which of these common Telus - Phone Service customer issues best describes the reason you wanted to talk to them?
(Shows ~tsigane a list of common Telus - Phone Service problems)
~tsigane: "None of those really matches why I wanted to call Telus - Phone Service that day." was why I was trying to call.
~tsigane's review of Telus - Phone Service customer service
GetHuman: So how would you sum up your experience for GetHuman's Telus - Phone Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tsigane: had a simple question, got a clear answer*but man is it ever so long to get to talk to someone!*had to dial in twice 'cause first time line was dropped...
GetHuman: Let's quantify your experience contacting Telus - Phone Service. On a scale of 1 to 5, how easy is it go get help on a Telus - Phone Service problem?
~tsigane: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tsigane: I'd give them a four out of five on communication.
GetHuman: And what about Telus - Phone Service's ability to quickly and effectively address your problem?
~tsigane: For that I would say five out of five.
GetHuman: And finally- any advice for other Telus - Phone Service customers?
~tsigane: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Telus - Phone Service to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tsigane taken from his Telus - Phone Service customer service problem that occurred on October 27th, 2017.