WildBlue Communications: I Eva Womack cancel my contract with the comany...

A WildBlue Communications customer review by GetHuman user ~ eva womack from November 14th, 2017

Background on ~ eva womack's case

GetHuman: ~ eva womack - can you tell our other WildBlue Communications customers when your case took place?
~ eva womack: Yes I can. It was middle of the night, on November 7th.
GetHuman: Did you reach out to WildBlue Communications, and if so, how?
~ eva womack: I used the 888-278-6858 number I found for on the GetHuman WildBlue Communications customer phone number page I was on: WildBlue Communications Customer Service Phone Number
GetHuman: And which of these common WildBlue Communications customer issues best describes the reason you wanted to talk to them?
(Shows ~ eva womack a list of common WildBlue Communications problems)
~ eva womack: "Technical support" was why I was trying to call.

~ eva womack's review of WildBlue Communications customer service

GetHuman: So how would you sum up your experience for GetHuman's WildBlue Communications customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ eva womack: I Eva Womack cancel my contract with the comany on *-**-**** after less that two weeks. I spoke to Nancy, Jackie and Lazon and on *-***** was told that I had to pay for a contract that I cancel. I received a contract that I have NEVER SEEN and never sign a contract. I did not have a working computer on *-**-** at **:**. I am dealing with a lots after the murder of my daughter now. She left behind * children. I can not even think with a clear mind now. I ASK THAT SOMEONE CANCEL MY CONTRACT.**Thanks, Eva G. Womack
GetHuman: Let's quantify your experience contacting WildBlue Communications. On a scale of 1 to 5, how easy is it go get help on a WildBlue Communications problem?
~ eva womack: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ eva womack: I'd give them a three out of five on communication.
GetHuman: And what about WildBlue Communications's ability to quickly and effectively address your problem?
~ eva womack: For that I would say four out of five.
GetHuman: And finally- any advice for other WildBlue Communications customers?
~ eva womack: Call them early in the day or late. Don't forget any personal or account information you might need for WildBlue Communications to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ eva womack taken from his WildBlue Communications customer service problem that occurred on November 7th, 2017.

WildBlue Communications

1.00 of 5 stars | 12 reviews

~ eva womack's WildBlue Communications Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like WildBlue Communications, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with WildBlue Communications in any way.

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