WildBlue Communications: I am trying to discontinue my service from Wild...

A WildBlue Communications customer review by GetHuman user GetHuman-273067 from November 19th, 2017

Background on GetHuman-273067's case

GetHuman: GetHuman-273067 - can you tell our other WildBlue Communications customers when your case took place?
GetHuman-273067: Yeah. It was morning, on November 12th.
GetHuman: Did you reach out to WildBlue Communications, and if so, how?
GetHuman-273067: I used the 888-278-6858 number I found for on the GetHuman WildBlue Communications customer phone number page I was on: WildBlue Communications Customer Service Phone Number
GetHuman: And which of these common WildBlue Communications customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-273067 a list of common WildBlue Communications problems)
GetHuman-273067: "Complaint" was why I was trying to call.

GetHuman-273067's review of WildBlue Communications customer service

GetHuman: So how would you sum up your experience for GetHuman's WildBlue Communications customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-273067: I am trying to discontinue my service from Wild Blue, and have not been able to contact anyone that would help me.
GetHuman: Let's quantify your experience contacting WildBlue Communications. On a scale of 1 to 5, how easy is it go get help on a WildBlue Communications problem?
GetHuman-273067: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-273067: I'd give them a one out of five on communication.
GetHuman: And what about WildBlue Communications's ability to quickly and effectively address your problem?
GetHuman-273067: For that I would say one out of five.
GetHuman: And finally- any advice for other WildBlue Communications customers?
GetHuman-273067: Call them early in the day or late. Don't forget any personal or account information you might need for WildBlue Communications to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-273067 taken from his WildBlue Communications customer service problem that occurred on November 12th, 2017.

WildBlue Communications

1.00 of 5 stars | 12 reviews

GetHuman-273067's WildBlue Communications Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like WildBlue Communications, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with WildBlue Communications in any way.

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