Zazzle: I called the regular toll free number first and...

A Zazzle customer review by GetHuman user ~Artsy from November 27th, 2017

Background on ~Artsy's case

GetHuman: ~Artsy - can you tell our other Zazzle customers when your case took place?
~Artsy: Yeah. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Zazzle, and if so, how?
~Artsy: I used the 888-892-9953 number I found for on the GetHuman Zazzle customer phone number page I was on: Zazzle Customer Service Phone Number
GetHuman: And which of these common Zazzle customer issues best describes the reason you wanted to talk to them?
(Shows ~Artsy a list of common Zazzle problems)
~Artsy: "Cancel order" was why I was trying to call.

~Artsy's review of Zazzle customer service

GetHuman: So how would you sum up your experience for GetHuman's Zazzle customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Artsy: I called the regular toll free number first and immediately got through in a few minutes - I was surprised and it was mid morning! They are sending an email to tell me how to return for remake or refund. I had * of ** items with faulty production, so will see what happens when returned.
GetHuman: Let's quantify your experience contacting Zazzle. On a scale of 1 to 5, how easy is it go get help on a Zazzle problem?
~Artsy: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Artsy: I'd give them a five out of five on communication.
GetHuman: And what about Zazzle's ability to quickly and effectively address your problem?
~Artsy: For that I would say four out of five.
GetHuman: And finally- any advice for other Zazzle customers?
~Artsy: Call them early in the day or late. Don't forget any personal or account information you might need for Zazzle to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Artsy taken from his Zazzle customer service problem that occurred on November 25th, 2017.

Zazzle

2.33 of 5 stars | 69 reviews

~Artsy's Zazzle Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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