Best Buy: as of now i am waiting ** days for my refund an...
A Best Buy customer review by GetHuman user ~Disappointed Cust from November 26th, 2017
Background on ~Disappointed Cust 's case
GetHuman: ~Disappointed Cust - can you tell our other Best Buy customers when your case took place?
~Disappointed Cust : Yes. It was afternoon, on November 24th.
GetHuman: Did you reach out to Best Buy, and if so, how?
GetHuman: And which of these common Best Buy customer issues best describes the reason you wanted to talk to them?
(Shows ~Disappointed Cust a list of common Best Buy problems)
~Disappointed Cust : "Cancel order" was why I was trying to call.
~Disappointed Cust 's review of Best Buy customer service
GetHuman: So how would you sum up your experience for GetHuman's Best Buy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Disappointed Cust : as of now i am waiting ** days for my refund and now i am being told it would take up to ** more days. Do Not Shop @ Best Buy
GetHuman: Let's quantify your experience contacting Best Buy. On a scale of 1 to 5, how easy is it go get help on a Best Buy problem?
~Disappointed Cust : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Disappointed Cust : I'd give them a one out of five on communication.
GetHuman: And what about Best Buy's ability to quickly and effectively address your problem?
~Disappointed Cust : For that I would say three out of five.
GetHuman: And finally- any advice for other Best Buy customers?
~Disappointed Cust : Call them early in the day or late. Don't forget any personal or account information you might need for Best Buy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Disappointed Cust taken from his Best Buy customer service problem that occurred on November 24th, 2017.