Portland Oregonian: I gave up !!!! I used to be a paperboy in the...
A Portland Oregonian customer review by GetHuman user ~will-lupton@hotmail.com from November 14th, 2017
Background on ~will-lupton@hotmail.com's case
GetHuman: ~will-lupton@hotmail.com - can you tell our other Portland Oregonian customers when your case took place?
~will-lupton@hotmail.com: Yes. It was morning, on November 11th.
GetHuman: Did you reach out to Portland Oregonian, and if so, how?
GetHuman: And which of these common Portland Oregonian customer issues best describes the reason you wanted to talk to them?
(Shows ~will-lupton@hotmail.com a list of common Portland Oregonian problems)
~will-lupton@hotmail.com: "Cancel subscription" was why I was trying to call.
~will-lupton@hotmail.com's review of Portland Oregonian customer service
GetHuman: So how would you sum up your experience for GetHuman's Portland Oregonian customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~will-lupton@hotmail.com: I gave up !!!! I used to be a paperboy in the ****s for ** years and someone would always answer the phone at the Oregonian. Now my friends and neighbors say they don't buy the paper anymore or have it delivered because you can't get anyone on the phone at the Oregonian when you have a problem or business to discuss. NO WONDER CIRCULATION IS AT AN ALL TIME LOW !!!!! NO ONE TAKES THE PAPER ANYMORE IN MY NEIGHBORHOOD AND I CAN NOW UNDERSTAND WHY !!!!!
GetHuman: Let's quantify your experience contacting Portland Oregonian. On a scale of 1 to 5, how easy is it go get help on a Portland Oregonian problem?
~will-lupton@hotmail.com: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~will-lupton@hotmail.com: I'd give them a four out of five on communication.
GetHuman: And what about Portland Oregonian's ability to quickly and effectively address your problem?
~will-lupton@hotmail.com: For that I would say five out of five.
GetHuman: And finally- any advice for other Portland Oregonian customers?
~will-lupton@hotmail.com: Call them early in the day or late. Don't forget any personal or account information you might need for Portland Oregonian to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~will-lupton@hotmail.com taken from his Portland Oregonian customer service problem that occurred on November 11th, 2017.