I*€*m very satisfied with iYogi. I*€*ve called...
A iYogi customer review by GetHuman user ~Shaun Dumn from November 1st, 2017
Background on ~Shaun Dumn's case
GetHuman: ~Shaun Dumn - can you tell our other iYogi customers when your case took place?
~Shaun Dumn: Yeah. It was afternoon, on October 29th.
GetHuman: Did you reach out to iYogi, and if so, how?
GetHuman: And which of these common iYogi customer issues best describes the reason you wanted to talk to them?
(Shows ~Shaun Dumn a list of common iYogi problems)
~Shaun Dumn: "None of those really matches why I wanted to call iYogi that day." was why I was trying to call.
~Shaun Dumn's review of iYogi customer service
GetHuman: So how would you sum up your experience for GetHuman's iYogi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Shaun Dumn: I*€*m very satisfied with iYogi. I*€*ve called them only * times in the last year but I know that each of those three times could have brought my life to a stand still if the problem hadn*€*t been resolved. Plus the peace in the knowledge that they are there for me!
GetHuman: Let's quantify your experience contacting iYogi. On a scale of 1 to 5, how easy is it go get help on a iYogi problem?
~Shaun Dumn: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Shaun Dumn: I'd give them a five out of five on communication.
GetHuman: And what about iYogi's ability to quickly and effectively address your problem?
~Shaun Dumn: For that I would say five out of five.
GetHuman: And finally- any advice for other iYogi customers?
~Shaun Dumn: Call them early in the day or late. Don't forget any personal or account information you might need for iYogi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Shaun Dumn taken from his iYogi customer service problem that occurred on October 29th, 2017.