Electrolux: I have had a dishwasher for less than four year...

A Electrolux customer review by GetHuman user GetHuman-77705 from November 25th, 2017

Background on GetHuman-77705's case

GetHuman: GetHuman-77705 - can you tell our other Electrolux customers when your case took place?
GetHuman-77705: Yes I can. It was evening, on November 20th.
GetHuman: Did you reach out to Electrolux, and if so, how?
GetHuman-77705: I used the 877-435-3287 number I found for on the GetHuman Electrolux customer phone number page I was on: Electrolux Customer Service Phone Number
GetHuman: And which of these common Electrolux customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-77705 a list of common Electrolux problems)
GetHuman-77705: "Returns" was why I was trying to call.

GetHuman-77705's review of Electrolux customer service

GetHuman: So how would you sum up your experience for GetHuman's Electrolux customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-77705: I have had a dishwasher for less than four years and it has broken twice. A LEMON!!!! Electrolux di the repair for free the first time and now they will not do anything about it. Very dissappointed!
GetHuman: Let's quantify your experience contacting Electrolux. On a scale of 1 to 5, how easy is it go get help on a Electrolux problem?
GetHuman-77705: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-77705: I'd give them a three out of five on communication.
GetHuman: And what about Electrolux's ability to quickly and effectively address your problem?
GetHuman-77705: For that I would say two out of five.
GetHuman: And finally- any advice for other Electrolux customers?
GetHuman-77705: Call them early in the day or late. Don't forget any personal or account information you might need for Electrolux to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-77705 taken from his Electrolux customer service problem that occurred on November 20th, 2017.

Electrolux

1.75 of 5 stars | 28 reviews

GetHuman-77705's Electrolux Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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