Electrolux: other than the extremely long wait to speak wit...

A Electrolux customer review by GetHuman user GetHuman-15683 from November 21st, 2017

Background on GetHuman-15683's case

GetHuman: GetHuman-15683 - can you tell our other Electrolux customers when your case took place?
GetHuman-15683: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to Electrolux, and if so, how?
GetHuman-15683: I used the 877-435-3287 number I found for on the GetHuman Electrolux customer phone number page I was on: Electrolux Customer Service Phone Number
GetHuman: And which of these common Electrolux customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-15683 a list of common Electrolux problems)
GetHuman-15683: "Where to buy" was why I was trying to call.

GetHuman-15683's review of Electrolux customer service

GetHuman: So how would you sum up your experience for GetHuman's Electrolux customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-15683: other than the extremely long wait to speak with someone,the service I received was completely satisfactory
GetHuman: Let's quantify your experience contacting Electrolux. On a scale of 1 to 5, how easy is it go get help on a Electrolux problem?
GetHuman-15683: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-15683: I'd give them a five out of five on communication.
GetHuman: And what about Electrolux's ability to quickly and effectively address your problem?
GetHuman-15683: For that I would say one out of five.
GetHuman: And finally- any advice for other Electrolux customers?
GetHuman-15683: Call them early in the day or late. Don't forget any personal or account information you might need for Electrolux to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-15683 taken from his Electrolux customer service problem that occurred on November 17th, 2017.


1.75 of 5 stars | 28 reviews

GetHuman-15683's Electrolux Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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