LG Electronics: Our ** inch LCD went out after the warranty was...
A LG Electronics customer review by GetHuman user ~debintexas from October 28th, 2017
Background on ~debintexas's case
GetHuman: ~debintexas - can you tell our other LG Electronics customers when your case took place?
~debintexas: Sure. It was morning, on October 24th.
GetHuman: Did you reach out to LG Electronics, and if so, how?
GetHuman: And which of these common LG Electronics customer issues best describes the reason you wanted to talk to them?
(Shows ~debintexas a list of common LG Electronics problems)
~debintexas: "Complaint" was why I was trying to call.
~debintexas's review of LG Electronics customer service
GetHuman: So how would you sum up your experience for GetHuman's LG Electronics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~debintexas: Our ** inch LCD went out after the warranty was out for * months. I called LG's customer service, they asked for a proof of purchase and after we provided it they sent a service tech to our home and fixed our tv in * days. Wonderful Support and I will definately buy from LG again. They didn't have to do anything but they have called and followed up several times. Best Customer Service we've ever had. You be nice and they can be nice. THANKYOU LG! I have recommended you to several friends.
GetHuman: Let's quantify your experience contacting LG Electronics. On a scale of 1 to 5, how easy is it go get help on a LG Electronics problem?
~debintexas: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~debintexas: I'd give them a four out of five on communication.
GetHuman: And what about LG Electronics's ability to quickly and effectively address your problem?
~debintexas: For that I would say five out of five.
GetHuman: And finally- any advice for other LG Electronics customers?
~debintexas: Call them early in the day or late. Don't forget any personal or account information you might need for LG Electronics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~debintexas taken from his LG Electronics customer service problem that occurred on October 24th, 2017.