Microsoft - Tech Support: I only waited * minutes I ask the tech for help...

A Microsoft - Tech Support customer review by GetHuman user GetHuman-434539 from November 27th, 2017

Background on GetHuman-434539's case

GetHuman: GetHuman-434539 - can you tell our other Microsoft - Tech Support customers when your case took place?
GetHuman-434539: Yes. It was evening, on November 24th.
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
GetHuman-434539: I used the 877-696-7786 number I found for on the GetHuman Microsoft - Tech Support customer phone number page I was on: Microsoft - Tech Support Customer Service Phone Number
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-434539 a list of common Microsoft - Tech Support problems)
GetHuman-434539: "Technical Support" was why I was trying to call.

GetHuman-434539's review of Microsoft - Tech Support customer service

GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-434539: I only waited * minutes I ask the tech for help. Who hardly speak English had to keep asking to repeat he yells mam listen to what I'm saying I said if you would talk brtter English I told him my problem he say mam u pay me ***.** before I help you I said I'm not paying you to do a * minute job that should be free of charge well mam I fix for you but first u pay me ***.** greedy fuckers Microsoft get your **** together and get rid if of tech that can't speak English this is a America not the Middle East
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
GetHuman-434539: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-434539: I'd give them a one out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
GetHuman-434539: For that I would say one out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
GetHuman-434539: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft - Tech Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-434539 taken from his Microsoft - Tech Support customer service problem that occurred on November 24th, 2017.

Microsoft - Tech Support

2.20 of 5 stars | 301 reviews

GetHuman-434539's Microsoft - Tech Support Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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