NetFlights.com: BEEN ON HOLD ALL DAY. THEY ANSWER THE PHONE AFT...

A NetFlights.com customer review by GetHuman user ~HOWI from October 29th, 2017

Background on ~HOWI's case

GetHuman: ~HOWI - can you tell our other NetFlights.com customers when your case took place?
~HOWI: Yes. It was late at night, on October 20th.
GetHuman: Did you reach out to NetFlights.com, and if so, how?
~HOWI: I used the +44 (0) 1772 835094 number I found for on the GetHuman NetFlights.com customer phone number page I was on: NetFlights.com Customer Service Phone Number
GetHuman: And which of these common NetFlights.com customer issues best describes the reason you wanted to talk to them?
Shows ~HOWI a list of common NetFlights.com problems
~HOWI: "Loyalty program" was why I was trying to call.

~HOWI's review of NetFlights.com customer service

GetHuman: So how would you sum up your experience for GetHuman's NetFlights.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HOWI: BEEN ON HOLD ALL DAY. THEY ANSWER THE PHONE AFTER * RINGS IF YOUR BOOKING. EVEN PHONED THE EMERGENCY NUMBER AND NO ONE PICKED UP. GAVE UP AFTER * HOURS ON HOLD
GetHuman: Let's quantify your experience contacting NetFlights.com. On a scale of 1 to 5, how easy is it go get help on a NetFlights.com problem?
~HOWI: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HOWI: I'd give them a one out of five on communication.
GetHuman: And what about NetFlights.com's ability to quickly and effectively address your problem?
~HOWI: For that I would say two out of five.
GetHuman: And finally- any advice for other NetFlights.com customers?
~HOWI: Call them early in the day or late. Don't forget any personal or account information you might need for NetFlights.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HOWI taken from his NetFlights.com customer service problem that occurred on October 20th, 2017.

NetFlights.com

1.89 of 5 stars | 2 reviews
NetFlights.com ReviewsNetFlights.com's Phone NumberAll NetFlights.com contact infoGeneral NetFlights.com customer service info
~HOWI's NetFlights.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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