NetFlights.com: This lot breach terms and conditions for fun. T...
A NetFlights.com customer review by GetHuman user ~LHTEC from October 31st, 2017
Background on ~LHTEC's case
GetHuman: ~LHTEC - can you tell our other NetFlights.com customers when your case took place?
~LHTEC: Yeah. It was afternoon, on October 23rd.
GetHuman: Did you reach out to NetFlights.com, and if so, how?
GetHuman: And which of these common NetFlights.com customer issues best describes the reason you wanted to talk to them?
(Shows ~LHTEC a list of common NetFlights.com problems)
~LHTEC: "Insurance claim" was why I was trying to call.
~LHTEC's review of NetFlights.com customer service
GetHuman: So how would you sum up your experience for GetHuman's NetFlights.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LHTEC: This lot breach terms and conditions for fun. They change your flights and impose what changes they want to on you and refuse to even engage in communication. Almost daring you to take legal action. Steer well clear of these thieves!
GetHuman: Let's quantify your experience contacting NetFlights.com. On a scale of 1 to 5, how easy is it go get help on a NetFlights.com problem?
~LHTEC: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LHTEC: I'd give them a three out of five on communication.
GetHuman: And what about NetFlights.com's ability to quickly and effectively address your problem?
~LHTEC: For that I would say one out of five.
GetHuman: And finally- any advice for other NetFlights.com customers?
~LHTEC: Call them early in the day or late. Don't forget any personal or account information you might need for NetFlights.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LHTEC taken from his NetFlights.com customer service problem that occurred on October 23rd, 2017.