Popeyes: Received Chicken that was partially cooked with...
A Popeyes customer review by GetHuman user ~Ellis from November 18th, 2017
Background on ~Ellis's case
GetHuman: ~Ellis - can you tell our other Popeyes customers when your case took place?
~Ellis: Yeah. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Popeyes, and if so, how?
GetHuman: And which of these common Popeyes customer issues best describes the reason you wanted to talk to them?
(Shows ~Ellis a list of common Popeyes problems)
~Ellis: "Delivery problem" was why I was trying to call.
~Ellis's review of Popeyes customer service
GetHuman: So how would you sum up your experience for GetHuman's Popeyes customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ellis: Received Chicken that was partially cooked with blood dripping from center of the chicken legs and breast. Horrible site. Also the cole slaw tasted and looked old.**Informaed cashier and manager of the situation and they harrassed me and my mother and a close friend. They were focused on how many pieces of chicken we have and decided to replace only * of the **. The attidtude of the manager was as if I cooked the product and gave her a bloody wing. I never expected that.**Because we consummed some of the chicken we are all suffering from frequent visits to the bathroom and stomach aches.**We never experience this kind of treatmenat from any other similar store in NJ. This Kearny location or store number **** is very distatemful and suggest that this store doesn't want our patronage.**What a way to turn a great day for my mother into a disturbing event. I hope none of us have to take a visit to the emergency room of a hospital.**I am sure that the insurance company providing prod
GetHuman: Let's quantify your experience contacting Popeyes. On a scale of 1 to 5, how easy is it go get help on a Popeyes problem?
~Ellis: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ellis: I'd give them a five out of five on communication.
GetHuman: And what about Popeyes's ability to quickly and effectively address your problem?
~Ellis: For that I would say one out of five.
GetHuman: And finally- any advice for other Popeyes customers?
~Ellis: Call them early in the day or late. Don't forget any personal or account information you might need for Popeyes to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ellis taken from his Popeyes customer service problem that occurred on November 15th, 2017.