Portland Oregonian: I tried calling different numbers for over ** m...
A Portland Oregonian customer review by GetHuman user ~kpowers31865 from November 24th, 2017
Background on ~kpowers31865's case
GetHuman: ~kpowers31865 - can you tell our other Portland Oregonian customers when your case took place?
~kpowers31865: Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Portland Oregonian, and if so, how?
GetHuman: And which of these common Portland Oregonian customer issues best describes the reason you wanted to talk to them?
(Shows ~kpowers31865 a list of common Portland Oregonian problems)
~kpowers31865: "Delivery problem" was why I was trying to call.
~kpowers31865's review of Portland Oregonian customer service
GetHuman: So how would you sum up your experience for GetHuman's Portland Oregonian customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kpowers31865: I tried calling different numbers for over ** minutes. I never did get a human on the line and none of the numbers would allow me to leave a message. I am so disappointed in the service for my subscription. At this point I just want to cancel my subscription. I am so frustrated! Now I cannot even find a way to cancel my subscription. Every message leads to a "Call back tomorrow". UGH!!!!
GetHuman: Let's quantify your experience contacting Portland Oregonian. On a scale of 1 to 5, how easy is it go get help on a Portland Oregonian problem?
~kpowers31865: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kpowers31865: I'd give them a three out of five on communication.
GetHuman: And what about Portland Oregonian's ability to quickly and effectively address your problem?
~kpowers31865: For that I would say two out of five.
GetHuman: And finally- any advice for other Portland Oregonian customers?
~kpowers31865: Call them early in the day or late. Don't forget any personal or account information you might need for Portland Oregonian to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kpowers31865 taken from his Portland Oregonian customer service problem that occurred on November 20th, 2017.