QVC: explained everything, seemed rushed, no sunny d...
A QVC customer review by GetHuman user ~lookwho3 from November 16th, 2017
Background on ~lookwho3's case
GetHuman: ~lookwho3 - can you tell our other QVC customers when your case took place?
~lookwho3: Yes. It was morning, on November 8th.
GetHuman: Did you reach out to QVC, and if so, how?
~lookwho3: I used the 800-367-9444 number I found for on the GetHuman QVC customer phone number page I was on: QVC Customer Service Phone Number
GetHuman: And which of these common QVC customer issues best describes the reason you wanted to talk to them?
Shows ~lookwho3 a list of common QVC problems
~lookwho3: "Warranty claim" was why I was trying to call.
~lookwho3's review of QVC customer service
GetHuman: So how would you sum up your experience for GetHuman's QVC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lookwho3: explained everything, seemed rushed, no sunny disposition,but did a great job of answering all my questions.
GetHuman: Let's quantify your experience contacting QVC. On a scale of 1 to 5, how easy is it go get help on a QVC problem?
~lookwho3: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lookwho3: I'd give them a five out of five on communication.
GetHuman: And what about QVC's ability to quickly and effectively address your problem?
~lookwho3: For that I would say two out of five.
GetHuman: And finally- any advice for other QVC customers?
~lookwho3: Call them early in the day or late. Don't forget any personal or account information you might need for QVC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lookwho3 taken from his QVC customer service problem that occurred on November 8th, 2017.
3.17 of 5 stars | 41 reviewsQVC ReviewsQVC's Phone NumberAll QVC contact infoGeneral QVC customer service info
~lookwho3's QVC Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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